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Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
How do I get started with BildOut?
Simply sign up for a free account, complete your business profile, and you can start creating invoices right away. The entire process takes less than 5 minutes. Check out our getting started guide for more details.
How do I accept online payments?
To accept credit cards and ACH payments, you'll need to connect your Stripe account. This is a one-time setup that takes about 5 minutes. Once connected, your clients can pay invoices online with a single click.
What are the payment processing fees?
BildOut uses Stripe for payment processing. Credit card payments are 2.9% + $0.30 per transaction. ACH bank transfers are just 0.8% with a $5 cap, making them much cheaper for large invoices. There are no additional fees from BildOut for processing payments.
Is there really a free trial?
Yes! You get 14 days free to try all of BildOut's features. No credit card required to start. You can create invoices, accept payments, and explore all the tools with no commitment.
How much does BildOut cost?
BildOut offers simple, straightforward pricing starting at just $15/month for unlimited invoices and clients. See our pricing page for full details on plans and features.
Can I cancel anytime?
Absolutely. You can cancel your subscription at any time from your account settings. There are no cancellation fees or long-term contracts. If you cancel, you'll continue to have access until the end of your billing period.
Can I export my invoice data?
Yes, you can export your invoices and payment data to CSV format for use with accounting software or spreadsheets. Each invoice can also be downloaded as a PDF.
How do I get help if I have a problem?
You can reach out to our support team through the contact form. We typically respond within 24 hours on business days. You can also check our guides and documentation for immediate answers.
Still have questions?
Our team is here to help. Get in touch and we'll answer any questions you have.
Contact Support